Contact Us
Every piece of jewelry tells a story — and yours begins with a single connection. Whether it's about an order, a styling question, or simply sharing your love for jewelry, we're always here to listen.
📝 Online work orderYour questions will be directly forwarded to the relevant department without being lost, passed on, or delayed. |
🎧 Staff serviceYour style preferences, favorite metals, and special occasions — we want to hear all about them. |
💻 Email Us
If you have any order issues, product questions, after-sales problems or need other support, please contact us:
📍 Company
Company name: YANGDUOZHEN GLOBAL TRADE LTD
Address: 69 ABERDEEN AVENUE CAMBRIDGE ENGLAND CB2 8DL
🗓 Response Time
Messages received outside working hours: We will check and reply one by one after work.
Monday-Friday 9:00 AM-6:00 PM (EST)
📦 About Shipping
From our workshop to your doorstep. Every piece of jewelry is carefully packaged and inspected before it departs, ensuring it arrives safely and beautifully.
We understand every hesitation and anticipation you have when choosing jewelry. Whether it's regarding the order, styling advice, or after-sales issues, please feel free to contact us at any time.✨
Hope this can be of help to you.
Regarding order and logistics inquiries!
Help you quickly check the order status, logistics progress, and any issues with delivery, ensuring that every shopping experience is clear and traceable.
Regarding jewelry styling advice!
Based on your outfit, occasion, and personal style, we offer pairing suggestions, layering tips, and guidance on choosing the right metals and gemstones — making every look effortlessly elegant.
Regarding returns, exchanges and after-sales guarantees!
In case of product damage, misdelivery, or quality issues, we will handle them according to the standard after-sales procedures to protect your consumer rights.
Regarding materials and care consultation!
Provide information on jewelry materials (such as sterling silver, gold-plated, stainless steel), allergy considerations, and care instructions to help you make a confident and informed choice.
Regarding account and data assistance!
If you need to update your contact information, manage your delivery address or learn about the relevant account settings, we will provide clear instructions and support.
Regarding the channels for suggestions feedback!
Any sincere suggestions you have regarding our products, services or pages can be submitted through the dedicated channel. We will carefully read them and use them as the basis for optimization.