Privacy Policy
This Privacy Policy describes how Zoorvia ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.zoorvia.com (the "Site"). By accessing or using the Site, you acknowledge that you have read, understood, and agree to the practices outlined in this policy.
Personal Information We Collect
We collect two primary types of personal information when you interact with our Site: Device Information and Order Information, both of which help us provide a seamless shopping experience for our jewelry products.
Device Information
When you visit the Site, we automatically collect information about your device to enhance browsing experience and ensure site security. This includes details about your web browser type and version, IP address, time zone, and some cookies installed on your device. As you browse, we also gather information about the specific jewelry products or web pages you view, the websites or search terms that referred you to the Site, and how you interact with the Site (such as clicks and navigation paths). We refer to this automatically-collected data as "Device Information."
We collect Device Information through several common technologies: Cookies are data files placed on your device or computer, often including an anonymous unique identifier—you can learn more about cookies and how to disable them at http://www.allaboutcookies.org. Log files track actions occurring on the Site, collecting data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Order Information
When you make or attempt to make a purchase through the Site, we collect information you provide directly to fulfill your order for jewelry. This includes your name, billing address, shipping address, payment information (including credit card numbers)—note that we do not store credit card information on our servers—email address, and phone number. We refer to this data as "Order Information."
For the purposes of this Privacy Policy, "Personal Information" collectively refers to both Device Information and Order Information.
How We Use Your Personal Information
We use your Personal Information for specific, legitimate purposes related to operating our jewelry business and ensuring your satisfaction with our products and services.
Use of Order Information
Primarily, we use Order Information to fulfill orders placed through the Site—this includes processing your payment, arranging for shipping of your jewelry, and providing you with invoices and order confirmations. We also use this information to communicate with you about your order, such as sending shipping updates or delivery confirmations. Additionally, Order Information helps us screen for potential risk or fraud to protect both you and our business. When aligned with the preferences you’ve shared with us, we may also use this information to provide you with details about our jewelry products, new collections, or special promotions.
Use of Device Information
Device Information is used to assist in screening for potential risk and fraud, particularly using your IP address to verify legitimate activity. More generally, we use this data to improve and optimize our Site—for example, by generating analytics about how customers browse and interact with the Site, which helps us refine product displays or navigation paths. It also allows us to assess the success of our marketing and advertising campaigns for jewelry products.
Sharing Your Personal Information
We only share your Personal Information with third parties to help us use the information as described above, and these third parties are bound by strict confidentiality obligations. For instance, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information at https://www.shopify.com/legal/privacy. We also utilize Google Analytics to understand how customers use the Site—you can learn more about Google’s privacy practices at https://www.google.com/intl/en/policies/privacy/, and you can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our legal rights, property, or the safety of our customers and employees.
Behavioral Advertising
As mentioned, we may use your Personal Information to provide targeted advertisements or marketing communications about our jewelry products that we believe will be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising through the following links: Facebook at https://www.facebook.com/settings/?tab=ads, Google at https://www.google.com/settings/ads/anonymous, and Bing at https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.
Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise this right, please contact us using the information provided below.
Additionally, as a European resident, we note that we process your information to fulfill any contracts we may have with you (such as when you place an order through the Site) or to pursue our legitimate business interests as outlined above. Please also be aware that your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information in our records unless and until you request that we delete this information. This retention helps us efficiently process returns, resolve any disputes, and comply with our legal obligations related to jewelry sales.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we make updates, we will revise the "Last Updated" date at the bottom of this page, and we encourage you to review the policy periodically.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us using the details below.